FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Can I use this as a heated floor mat?
No, this product is designed to be used in an upright position to function properly. If placed in a flat position on the floor it will shut off.
Can this be used as a heated mat for keeping my pet warm?
While the product does generate heat, we do not recommend using it for pets. In any case small children and pets should be supervised if they are near the product.
Can I use this in the bathroom for extra heat?
No, this product should not be used in the bathroom or near water. Although it is resistant to spills, prolonged exposure to moisture can damage the device. It should not be submerged in water.